London Showroom

We have been dealing with Porky’s for over 15 years. They installed 2 fireplaces and have provided the servicing for each over this period of time. Alex and Nate are the two service technicians who have looked after our servicing and we thank them very much for being more than just service technicians, but more like family members. The care and responsibility they take when they are here is greatly appreciated. We are more than happy to tell everyone we know about the great work that Porky’s does for the community, but more importantly, the great work Alex and Nate do for us.

I’ve used Porkys for all things gas related and even bought my BBQ through them. Service is excellent every time. Alex did my gas line to the BBQ and checked out my fireplace recently and did a fantastic job getting it back in working order for the winter!

We went to Porky's looking for a gas insert fireplace. We had dealt with them before, and the interior designer helping us also recommended them. We met Nathan and he was great - he is an installer and knows all the ins and outs of the products; his knowledge and advice impressed us very much. He came out and measured our space and again, gave us good advice for some of the small customization we would need to decide on. On installation day, it was Nathan again, and another gentlemen, Alex, who came. Their workmanship, communication, instruction and clean-up were all top notch. A great experience from start to finish.

'... I’m soo happy I dragged myself into PORKY’S London Ontario when I was giving up! Porky’s is a reputable London based company, so I know if I have a problem I can deal with them and not wait weeks for a third party for assistance! Also feel that Mike is an honest, stand by his word type of guy and I made the right decision!! This will be my go to for all my outdoor needs EVEN BBQ’s because of the customer service and QUALITY of products! Thanks a million Mike...'

Porky's has legitimately been one of my favourite places to have shopped. The experience from begining to end has been seamless and easy for all of our purchases, questions, servicing, etc. To date, I have purchased two major items from Porky's, and for both items the sales process, communication, service, etc. have been second to none. The entire sales and service team require a huge shout out. Most specifically: - Quinton, who knows me simply by my voice on the phone at this point, and has been so amazing to deal with every single time I've had to call or sporatically drop by for questions - Mike, who is a superstar that helps with all of my ridiculous questions about my hot tub... questions which we both know I should already know the answer to, but definitely ask anyways. His patience is second-to-none. - Jenn, who not only sold me my hot tub, arranged delivery, etc., but who has also dealt with every single issue I've had with it ever since. Whether by email, phone, or me simply appearing at her desk, Jenn has been a pivotal person in my journey with Porky's. She is so attentive, responsive, and simply wonderful to interact with. Really a shining star within this company. - John in Service. John is actually a hero in my eyes. He is wonderful to deal with, as well as knowledgable, responsive, quick and efficient. John comes, does what he has to do, and leaves without a trace. You would never know he had been there if it weren't for the fact that he manages to diagnose and fix everything before cleaning up after himself. Even my children know John and are always excited when he shows up. All of this to say that by putting your trust in the team at Porky's, you are putting your trust in the best of the best. You will walk away satistifed, knowing that they are handling everything. A huge THANK YOU to the team at Porky's!

After many on-site vendor and contractor consultations, product reviews and options, we selected a Valor linear gas fireplace from Porky's showroom for our Great Room reno. George was very much hands on with this particular Porky's installation which was the only one that met all of our specifications and needs including our requirement for an inset television and audio system that would see the walls remain "cool" during the extended operation of the gas fireplace while creating a closer "gap" between the tv and the fireplace (tv sits much lower & fireplace sits higher off the floor). Porky's managed the overall project & installation plan including a spec. drawing from our coordinated design concept which allowed us to not have to deal with multiple contractors. George & his team communicated progress the entire time and everyone was extremely courteous, professional & always kept the cleanliness of our home/reno as a top priority during every phase and step of the transformation. The project went along seamlessly and they met the project timeline of a week which included dismantling the old fireplace, framing the new walls, drywall, primer and running new vent and gas lines. We are extremely pleased with the quality of the product, the project, the installation, and George & the entire Porky's team. All good people, doing honest, high quality, thoughtful work at a competitive price. We would highly recommend Porky's to anyone.