If you are not satisfied with your purchase of a product, you may request a return of the product, provided that the product meets our Return & Exchange Policy.
Please note this Refund Policy applies to the return of products individually, and not the return of your entire order. If you order more than one product, the refund process for each product in your order may differ as set out in this Return Policy.
Prohibited Returns
Porky's will not accept returns for the following products and services, each as determined by management of Porky's in its' sole discretion:
- Special Order products, as determined by Porky's
- Floor Model or Open Box products or products otherwise purchased “As Is” or "Final Sale"
- Delivery/Shipping Fees and Service Charges
- Opened Parts and Accessories
- Products that have been installed or used by you
- All Ventilation Products & Accessories
- Spa Filters
- Food/Sauces/Spices
- Cleaning Products
Re-Stocking & Re-Delivery/Shipping Fees
Porky's may apply a minimum 25% restocking fee to the amount returned or reimbursed to you for each product returned with open, altered or missing packaging, or as determined by Porky's in its sole discretion. Porky's may also apply a secondary delivery/shipping fee if we are required to retrieve your product.